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Data Analysis

Help managers, service outlets, services engineers to analyze various dimensions of data.

Data Analysis

Data analysis can enhance businesses understanding. Without consistent data, it can be difficult to find service capability timely, statistics of product quality, and understand the service cost-effectiveness timely, as well as resulting in inability to manage the product life cycle data. ServiceCloud has an embedded decision tool, based on multi-dimensional service analysis such as region, product and service type to support managers make decisions and improve the service quality of enterprises and improve customer satisfaction.

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Service Satisfaction Analysis

Grasp customer satisfaction through return visit and evaluation

Focus on the results of satisfaction and improve service quality

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Product Quality Analysis

Timely statistics of product quality

Master product life cycle data

Find problems and improve product quality

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Service Cost Analysis

To understanding of service cost and benefits timely

Adjust policies and reduce costs in time

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Dashboard and Large Screen

Multi dimensional dashboard for intuitive data display

Real time data display and analysis

Timely detection of abnormal conditions

Help decision maker and improving service

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